Sales Associate

About Peppergrass & Tulip
We are a fashion-home-lifestyle brand in downtown Mystic, CT and we are always on the lookout for enthusiastic, fashion-forward individuals to support our team.

Full Job Description
The Sales Associate supports service, selling, and business operations to achieve an engaging and inspiring store environment. Contributes to driving sales through providing service to customers in a real and authentic way. Acts as a brand representative reflective of the company values and initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way.

Job Responsibilities

  • Maintain a strong presence on the floor to build relationships with customers, support and develop the team and drive revenue

  • Ensure that the store is properly maintained and organized to provide an excellent shopping experience for customers and inspiring workplace for team members

  • Ensure all customer concerns are address and resolved and customer service is a priority

  • Assist in store tasks—our customers should always see us at our best.

  • Share feedback, insights and ideas with the management team.

  • Act in a manner that aligns with our values.

  • Make the best first impression—smile, welcome and connect with customers authentically.

  • Love the brand and have a great fashion aesthetic.

  • Do what it takes to create seamless, amazing experiences for our customers.

  • Bring your best to everything you do and be proactive.

  • Are flexible, and ready to have fun along the way.

  • Leverage technology, while also knowing that devices don’t dominate the dialogue.

  • Are available when we are busy, including: nights, weekends and holidays.

Visual + Business Operations
Oversee critical store operations such as:

  • Re-merchandising

  • Visual merchandising

  • Opening and closing duties

  • Ensure cleanliness and organization of store

  • Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

QUALIFICATIONS:

  • High School diploma or equivalent

  • 2+ years of retail management experience required

  • Excellent communication, verbal, and written skills

  • Able to learn or adapt to technology provided by the company

  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.

  • Prior experience with operating a cash register and credit card authorization machine; ability to troubleshoot when necessary

  • Ability to work a flexible work schedule, including nights, weekends, and holidays is required